Patty Held Winery Consultant | Hermann, MO | 314.795.9770
Jun 23 2012

Six Steps to Great Winery Customer Service

One of the student projects I assign for my Viticulture Enology Science Technology Alliance (VESTA) Tasting Room Management class is an evaluation of a winery tasting room.  The number one area my students say needs improvement in wineries is customer service. Wineries are popping up everywhere, and for a customer who has a bad service experience, there is always another […]